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Shopper Ranking System

Shopper Ranking System

Introducing Shopper Ranking System (SRS)! SRS is a system that will allow you to climb up the ladder as you go along on our website to gain various benefits such as Bonus Shop Points, better promotions and discount codes!

As you start spending more on Shop5.sg, we will not let your money go to waste! Not only will you be able to collect Shop Points (SP), you’ll be able to climb our ladder of ranks to receive better benefits! It is similar to airline miles and ranking system!

Benefits of Ranking Up

  • Bonus Shop Points upon Rank Up
  • Better Promotion offers
  • Higher discount codes
  • Higher Priority Services
  • Many other benefits as you climb the ladder

We value Shoppers who stick with us! This is one way for us to recognise all of you!

Different tiers of Ranks and their immediate bonus:

Other than Immediate Bonus, we send different promotions & discount codes to Shoppers of different ranks. For example, a Gold Shopper will definitely receive a better discount code or promotion as compared to a Baby Shopper. This is our way to thank the Gold Shopper for your continuous support. In an example, Gold Shopper may receive a discount voucher for S$50 on a promotion month but the Baby Shopper will receive only S$10. This is an example, there are many more other benefits that a higher rank will enjoy from Shop5.sg

Private Club

Congratulations, this is the highest rank tier of Shop5.sg as to date. It was an amazing feat getting here and you are the most valued Shopper of Shop5.sg

To get here, you must have shown ultimate support of various forms to Shop5.sg, and we would like to thank you for your support.

All Private Club members are exclusive in all aspect of our business. You are literally experiencing ‘First-Class’ on our website.

For starters they will get a dedicated number and Whatsapp service that will only exclusively be available for Private Club members. You don’t have to hold on the line, call the office or wait for anyone to be available to serve you. We have a customer service line dedicated just for the Private Club members throughout the year, all 365days.

You’ll also be invited to Private tea sessions and private showcase of our latest product additions. You’ll have the chance to interact with other Private Club members which may include individuals from the Property Industry, Hotel & Tourism Industry, Developers and high-flying Real Estate Agents. You’ll also be able to purchase furniture and products that may have not yet been available to the Public. You will stand first priority in purchasing new arrivals and be on the priority list for all your orders.

We will try to adjust our delivery dates, times and order specification to the best of our ability to your preference. However, do understand that sometimes certain conditions may be impossible to fulfil. Please do not worry, we always try our utmost best for our Private Club members. If it is possible on the slightest chance or on the tightest deadline, if it has a chance, we will make it happen. However we do ask for your understanding that we may be unable to fulfil certain conditions as much as we wish to do it for you.

Every time you make a purchase on Shop5.sg or call us on the dedicated Private Club number, we will identify you as a Private Club member and your order(s) will be made priority.

Criteria of the Private Club is S$50,000 in Lifetime Spending. After attaining Private Club status, for the next calendar year onwards, you are required to maintain a spending of at least S$20,000 per calendar year to maintain your Private Club status.

Scenario A: Mr Tan reaches S$50,000 in Lifetime Spending in November 2016 on Shop5.sg. He will be in Private Club status starting from November 2016 and enjoy all the benefits and events of the Private Club. In 2017 January to December, Mr Tan will have to make a purchase of minimum S$20,000 throughout the calendar year. If he fails to maintain an annual purchase of S$20,000 throughout 2017, on 1st January 2018 Mr Tan will be removed from Private Club list and be demoted to Diamond Shopper. He will then have to complete a total purchase of S$20,000 within any calendar year to be promoted back into the Private Club.

Private Club is the highest on the list of our priority and like its name, the list of members in it is and will be maintained private. Only the higher management will be attending to the Private Club.

Shop5.sg reserves the right to all of this information, its copyright and infringements. Shop5.sg also reserves the right to alter and change its policies, rank criteria and data without notice.