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2 Yishun Industrial Street 1   |   Tel: +65 6909 0003
#02-11, S768159
10am - 6pm(Mon-Sun)

 

 

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Introduction to Shop Points (SP)!

On this page we would like to introduce and guide you along one of our key features : Shop Points (SP).

You may earn Shop Points through various activities throughout our website; Completing a Purchase, Refer a friend with your referral code or through other promotions or events that we may be having.

What is Shop Points?

Shop Points(SP) is a reward program that we utilize here at Shop5.sg to reward our customers for their loyalty, activities and purchases here. You may view your Shop Points balance and transactions on your Account page. You can also transfer Shop Points to a friend as a gift. There is no expiry date for all Shop Points.

How do I use Shop Points?

You may use Shop Points(SP) to get a discount at the end of your order during checkout, following our conversion rate(100SP = S$1) at the moment.

You may also shop around our SP Shop for items that are available for purchase using Shop Points. There is usually a greater value in shopping around our SP Shop!

Completing a Purchase

Everytime you complete a Purchase and order is delivered, the Shop Points will be automatically credited to your account at a rate of (S$100 = 100SP).

In the case where a refund or a change in value in the order is made, Shop Points will be deducted or added accordingly. In case of a refund, Shop Points will be withdrawn from your account.

In the case that the Shop Points are insufficient to be deducted and the order is requested to be refunded. Conversion will take place and the supposedly withdrawn Shop Points will be deducted off your refund in Singaporean Dollars.

Referral Program

We value and thank you sincerely for helping to advertise our website. Therefore, we are awarding 200 Shop Points(SP) for every person that you have helped referred to our website. Your friend or family member will still earn their Shop Points off their purchase, this additional 200 SP will be a thank you gift from Shop5.sg to you. Your referral must complete at least one order of minimum S$99 for your referral code to be valid. You will only gain referral reward once per referral.

In the case where your friend 1st order got refunded or cancelled, the 200 SP will be withdrawn from your account.

(New) Shop Points Booster Pack

Starting from May 2017, we have implemented Shop Points Booster Packs that allow you to purchase the Booster Packs for more Shop Points! You can then use the Shop Points to redeem discounts for your purchases or redeem free gifts! For the loyal shoppers looking for more discounts or more value, this is for you! Booster Packs comes in denominations of S$2000, S$1000 and S$500. Each Booster pack brings you additional savings of 3% to 10% on top of all our promotions!

 

Shop5.sg reserves the right for all final decision of dispute, and reserves the right to alter and change our program policies without notice.